State Farm® Insurance Agent Tom Kernan

"Amazing agency to work with"

"Wonderful office to work with, friendly representatives, and family like environment!"

"I highly recommend State Farm/Kernan agency. The staff are extremely knowledgeable and very friendly. The rates are great as well."

"All around a great office to work with, super awesome staff, clean and organized front office. Very helpful and knowledgeable young lady behind the front desk."

"I highly recommend the Kernan Agency for all your insurance needs. Dawn has been my go to for years now. She is very thorough, knowledgeable and kind."

"Hello Kernan family (State Farm), I want to tell you what a great office manager(Dawn) is, huge asset to your agency. She helped me out with some questions that I had, very patient/professional. I cannot thank her enough for instant support. I just wanted you to how great she was. Thank you, Pat Casey"

"Recently worked with Alex to start a new lease - He was very responsive, giving me multiple quotes and had all the paperwork I needed done and always got back to me immediately. Alex went above and beyond to make this a seamless transition. I would highly recommend working with Alex!!"

"I would like to thank agent Alex Shoemaker for taking the time to review Auto quotes, and quickly get back to me with updated information."

"Got a check for my car to be fixed."

"Tom called to clear my bill up Thanks I appreciated the call Thanks again for clearing this up Thanks for the call I thought he was charging me but it was only 143"

"Alex Shoemaker was totally awesome in handling all of our insurance needs and in answering all of our questions. His professionalism and response time were second to none! The Tom Kernan Agency and especially Alex are highly recommended!"

"Very professional!"

"Courteous, efficient, quick, painless service. Been a client for 40 years and highly recommend."

"I've been using them for about 30 years. Always friendly and helpful. Rates haven't changed drastically. The office is a converted residence and it is well taken care of. The people are what makes the office good to work with. I have shopped around before, but State Farm is usually pretty close, so I have elected to stay with them. Parking can be a little tight, but manageable."

"I haven been a customer for over 20 years and have been beyond satisfied. Because of the outstanding service I have encouraged family members and friends to seek out Tom from needs ranging from home owners to auto and even rental coverage. Every call to the office is handled professionally and always followed through on. If you want personal service from a family run agency you simply will not find better! Thank you all at the agency for your dedication!"

"When we moved back to Upstate NY, Tom took care of all of our insurance needs. Fast, easy and efficient!"

"I have been with this insurance agent since I started driving in 1995. I have always been satisfied. The claims for vehicle and home are handled quickly and easily. The people that work at this location are fabulous. The employee retention is amazing so I can only assume they treat their employees just as good as the customers. They are always there with extra reminders for me and making sure I have things up to date and how I want them. I just realized today that I had never made a Google review for them and since they exceed my expectations I felt it needed to be shared."

"My entire family has been with the Kernan agency for years. We have always had the best customer service with every agent! I highly recommend them!"

"Tom took the time to review our personal situation, understand our immediate needs, and make several options available to meet those needs. Tom was thorough and comprehensive with his options."

"Tom and his staff have been great to work with over the years. Always get back to me right away with any question or issue. Highly recommended!"

"Wish I could give Alex a 10/5. He walked me through the process like I’ve never seen before. Each step was very easy and Alex handled it like a professional. You can tell he’s top tier in the insurance industry. Wouldn’t recommend anyone else."

"I would give more than a 5 star review if I could. Alex is fantastic to work with, very friendly, professional, and promptly replies to all emails and questions. So glad we left the green lizard to come to a reputable and caring team at State Farm!"

"They are the best especially Tara. I needed help with an incident that happen with my car and Tara did not hesitate to help me through the process step by step explaining everything clearly along the way. While ensure that any concerns or questions were addressed and ultimately due to Tara's help I was able to get my car's issue resolved and fixed quickly :)"

"I spoke with Matt to negotiate a better rate than Geico, extremely communicative! Very fast! Very very kind! Super fast! Problem solving, made sure I was confident in everything. Loved Matt S’ customer service!"

"My husband has had State Farm for over 25 years, I have had them for several years and we both agree we never want to look elsewhere. The group at Chili is amazing and has always been so professional but also warming/caring like family. If I have a question about car insurance, house insurance, or even insurance for my valuables- I get quick responses to emails and/or phone calls. They are just absolutely amazing! Tara is on top of everything. She noticed a discount that wasn't added and made sure we got it. She and the rest of the team is truly AMAZING! We love them!"